Services


COMMISIONING AND OTHER SERVICES

As an operator, HVAC contractor or service provider, you have to ensure that faults are reliably remedied for yourself and for your customers.

Faults requiring on-site service assignments can never be ruled out, not even with the most advanced technology. If a fault occurs in our TROX products and systems within or outside the warranty period, our Technical Service Team is there to assist.

In order to ensure that the notification of a fault can be processed as quickly and as efficiently as possible, please ensure that you include the following information:

  • Delivery date of the TROX components and systems
  • TROX order number and item number
  • Product designation
  • Brief description of the fault

Report the fault using the online fault notification system or contact WalkAir US LLC, the TROX Master Distributor for North America

ONLINE FAULT NOTIFICATION

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Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

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For general question regarding products or services you can also call:
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

Contact

We are here for you

Please specify your message and type of request
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

Attachment (max. 10MB)
Your message
Your message to

Fields marked with an (*) are required fields.

Contact

Thank you for your message!

Your message is send and will be processed shortly.
Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

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